Illustrative PDR tools and vehicle inspection — not a Max Exteriors shop or technician

San Antonio and surrounding areas

Insurance Claim Assistance in San Antonio

Help navigating comprehensive and hail claims.

Request an estimate
Illustrative image · not a customer repair

At our San Antonio shop

Visit the McCullough Ave shop with your claim number if you already have one, and we'll prepare an estimate that matches the damage we document.

Location: 9809 McCullough Ave, San Antonio, TX 78216. Serving San Antonio and surrounding areas.

How it works

We help you understand the claim process, document damage thoroughly and keep the repair moving. Coverage decisions and deductibles are set by your insurer and policy.

Prepare for the claim conversation

Photograph the vehicle in good light and record the incident date. Contact your insurer to ask about the applicable coverage and deductible. Keep claim records yourself; the public estimate form does not need policy documents or identification.

Damage inspection, not a coverage decision

At 9809 McCullough Ave, the vehicle inspection documents dent locations, sizes and visible paint damage. Call 210-270-1457 to arrange the visit. If you have a claim number, bring it; the insurer remains responsible for coverage and authorization.

Adjusters and supplements

The initial insurer estimate and the repair scope may differ when hidden or overlooked damage is found. A supplement describes the additional work for review. Adjuster coordination supports accurate documentation; it is not a promise that every item will be approved.

Agree on the next step

Discuss the assessed repair method, claim status and any costs you need to clarify before proceeding. The request form starts the conversation rather than authorizing repairs or confirming an appointment.

Common questions

Do you decide whether a claim is covered?
No. Your insurer and policy determine coverage, deductible and approvals. Our role is damage assessment and repair-scope coordination.
Should I upload my policy?
No. Use the optional photos for vehicle damage only. Share claim-specific documents through an agreed private follow-up process.

A closer look

Inspection & repair details

Illustrative hail inspection lighting
Hail inspectionIllustrative placeholder — not our shop, technician or customer result.
Illustrative PDR panel tools
Panel access and precision toolsIllustrative placeholder — not our shop, technician or customer result.

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